Guide
Chargeback evidence for subscription businesses
What subscription merchants should log before a Stripe dispute arrives — and how EvidenceDesk automates packet enrichment.
Subscription disputes frequently involve first-party fraud: the cardholder used the service, then disputed the renewal.
Log subscription_started, subscription_used / usage_recorded, login history, and cancellation/refund attempts.
Mastercard data highlights elevated fraudulent chargebacks in digital goods and subscription categories — exactly where off-Stripe proof is strongest.
EvidenceDesk auto-concedes when evidence is weak so you do not inflate dispute rate with hopeless contests.