EvidenceDesk AI
Automated digital evidence for Stripe disputes
Capture off-Stripe proof—terms acceptance, logins, usage, downloads, support, and refunds—then enrich Stripe Smart Disputes with prefer_smart_disputes. Built for SaaS, AI tools, memberships, and digital goods.
Weak packets auto-concede. Strong packets submit with source-bound audit trails — not a chargeback “guarantee.”
Sample packet decision
Weak evidence auto-concedes. Marginal cases stay recommend-only. Every sentence maps to a stored event or Stripe object.
How it works
Not another generic chargeback app. An evidence enrichment layer for digital delivery— the proof Stripe cannot infer on its own.
1. Install & instrument
Connect your Stripe account and emit evidence events from your app via the SDK.
2. Dispute arrives
We ingest charge.dispute.created, score evidence sufficiency, and build a source-bound packet.
3. Enrich or concede
Strong packets submit with prefer_smart_disputes. Weak ones auto-concede to protect dispute rate.
Pricing that survives cash lag
Stripe dispute outcomes can take 60–75 days. A low monthly platform fee (credited against success fees) keeps the lights on while recovery fees stay below typical contingency rates.
Starter
$29/mo
+ 12% of recovered amounts
One Stripe account. Base fee credited against success fees each month.
Get startedGrowth
$99/mo
+ 10% of recovered amounts
Higher volume, multi-workspace ready, lower success fee.
Get started